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Course Overview

ISO 9001:2015 Foundation Course is designed for individuals who wish to gain comprehensive knowledge on what Quality Management System has to offer and the requirements of ISO 9001:2015


Benefits of ISO 9001 Standard

  • Increased efficiency of your operations
  • Cost savings from reduced rejected product and fewer warranty claims
  • Continual improvement of the quality of your products and services
  • Increased traceability and accountability throughout your organization
  • Enhanced ability to examine how employees work and interact between functions
  • Enhanced communication among employees
  • Improved customer satisfaction
  • Fewer customer audits and surveys
  • Improved competitive positioning within your industry
  • Increased marketability of your company and its products
  • Perceived higher quality
  • Recognition by your customers and suppliers that you have a first-class quality management system
  • Improved return on assets


Learning Objectives

  • Understand quality management definitions, concepts and guidelines
  • Understand the purpose and intent of the ISO 9001:2015 standard
  • Understand the requirements of the ISO 9001:2015 standard
  • Understand the quality management principles
  • Understand the process approach
  • Recognize the role of management
  • Recognize the benefits of a quality management system
  • Gain an introduction to an implementation model and the process for certifying a quality management system


Training Approach

Accelerated learning is the most advanced teaching and learning method available today. Itʼs a total system of enhancing and speeding up both the design and learning process. What makes accelerated learning so effective is that itʼs based on the way we naturally learn. It does this by actively involving the whole person, using physical activity, creativity, collaboration among learners, variety that appeals to all learning styles, contextual learning with real-world immersion, the creation of a positive physical, emotional, and social environment and other methods designed to get people deeply involved in their own learning.


Course Evaluation

The delegate is assessed based on participation and performance throughout the duration of the course. This includes all exercises, workshops / role plays, case studies and all other activities during the course. Please note that full attendance is required during the training course.


Course Pre-Requisites

This course is suitable for those new to quality management system with no prior knowledge requirement.


Who should attend

Any individual requiring a working knowledge and understanding of the ISO 9000 series of standards